Financial Aid Cranium Cafe

Cranium Cafe is an online video chat option for students to meet with finanical aid staff virtually.

Financial Aid staff are available during the following times to video chat:

***Staff will not be available the weeks of December 16th and January 2nd.***

Monday 9 a.m.- 11 a.m.
Tuesday 2 p.m.- 4 p.m.
Wednesday 2 p.m.- 4 p.m.
Thursday 11 a.m.- 1 p.m.
Friday 9 a.m.- 11 a.m. 


To live chat on your computer, follow these directions below to get started:

  • Have your college ID or state-issues ID card available.
  • Use Chrome or Firefox for your browser. See below for technical support.
  • Have your webcam ready.
  • Have your microphone or a headset with a mic ready.
  • When you see a green light on the page by the staff member, just click on "Knock on Door" to begin chat.
  • Log-in with your WebAdvisor username and password.

*All video chats are recorded for security purposes*

Video chat with Financial Aid on Cranium Cafe

For technical support, please refer to ConexED's Help Center.

Desktop PC and MAC Meeting Requirements:

The latest version of Chrome or Firefox should be used (Do not use Internet Explorer)
The web camera should be ready and activated
Computers should have a built in microphone or have a headset with microphone ready

Android and Windows device Meeting Requirements:

Use Chrome
Have your web camera ready and activated
Have a headset with microphone ready – your cell phone headset will work great

iOS - Apple Device Meeting Requirements:

iOS users will need to use the mobile app. Additional information can be found on the ConexED App page on the Apple App Store.